March 26, 2018 Jim
"The service was on time and fixed and back running again.....he was very knowledgeable and experienced...................overall good experience"
March 26, 2018 Amanda R.
"My hot tub was not heating properly. I suspected it was going to be the heater finally going out as it is out of warranty and several years old. I called Adonis Spa Service and set an appointment. Turned out the problem was just a sensor, which wasn't expensive at all. It was fixed and heating again in under an hour. The bill was reasonable considering Adonis does not charge $100 just to "look and diagnose" like some other hot tub repair companies. I would call this company again in the future."
February 16, 2018 Jim N.
This is a great company"I found this company very professional & knowledgeable...........they arrived on time and fixed my spa quickly even when the weather was terrible out........other service companies I used previously put in parts that only lasted a few months and then they never returned my calls "
January 19, 2018 Kathy H.
"My Sundance hot tub was leaking and out of warranty. I called the Sundance dealer that sold me the tub to get service like I typically do from their local office. Turns out they no longer had a local service person. I called my pool company and they were two weeks out on service and charged $100 to come out and determine the problem. I didn't want to wait two weeks. I called another reputable pool/spa company and they were also two weeks out on service and $100 as well. However, they were kind enough to recommend an independent service technician named Gary Collins from Adonis Spa Service. They said he had a good reputation in the industry and worked on several brands of hot tubs. I looked him up on the internet and called him. It was a Saturday so I didn't expect him to answer, but he did! He scheduled an appointment and called to let me know he was on the way, which I appreciated. The part had to be ordered and would take a week to get in from California, where my spa was manufactured. His trip charge and estimate was far more reasonable than the first two companies I had contacted. When the part arrived, he called and scheduled the repair appointment. I found Gary to be very informative, patient with my questions, and thorough. I would call him again for service if needed. --Kathy H, Overland Park, Kansas"
November 20, 2017 Joe M.
"Gary's was very responsive to my call and even offered a simple suggestion to resolve the symptom on our Sundance spa that might avoid paying for a service call. When that didn't fix the issue, he scheduled and was timely in confirming and showing up as committed. He is very knowledgeable and professional. He quickly diagnosed the problem and provided a written (and reasonable) estimate to do the necessary work, which was completed when the necessary equipment came in. I would definitely call him again, and recommend others to use Adonis."